Refund policy

Last updated: 2 November 2026

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our reseller and Merchant of Record, Paddle. Visit paddle.net to find your order and request a refund, or email helene@sparksvisual.com and we will help.

Cancelling

You can cancel a subscription at any time from Account & billing; it stays active until the end of the paid period. See also Paddle's refund policy.

Seller

Sparks Visual · KvK 75892499 · Veerstraat 28-2, 1075 SV Amsterdam, the Netherlands