These terms govern your use of Contextscanner©. You contract with Sparks Visual, the seller and operator of Contextscanner©. By using the service you agree to these terms.
Seller
Sparks Visual (eenmanszaak, owner Helene Peters) · KvK 75892499 · Vestigingsnr. 000043738583
Veerstraat 28-2, 1075 SV Amsterdam, the Netherlands · helene@sparksvisual.com · +31 (0)6 57558437
The service
Contextscanner© is an environment for strategic sense-making and systemic synthesis for teams, leadership and boards. Some features are in a pilot phase and may change. Account access is by invitation.
Your account
Keep your credentials confidential and provide accurate information; you are responsible for activity under your account. If you sign up for an organisation, you confirm you may bind it.
Acceptable use
You must not misuse the service, including unlawful use, fraud or spam, infringing intellectual property, or interfering with security (malware, probing, scraping, reverse engineering or circumventing limits).
AI-supported features
AI supports reflection and synthesis; it does not make decisions. Outputs may be inaccurate and are not professional legal, financial or regulatory advice. You are responsible for your inputs, for having rights to them, and for how you use outputs. We may restrict content or accounts that breach these terms; rights-holders can report infringement to helene@sparksvisual.com.
Intellectual property
Sparks Visual owns the service, its methodology, software, documentation and branding. You keep ownership of your content and grant us a limited licence to host and process it solely to provide the service.
Payments and subscriptions
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, renewal and cancellation are governed by Paddle's Buyer Terms. Prices exclude VAT; refunds follow our refund policy.
Availability and warranties
We work to keep the service reliable but do not guarantee uninterrupted or error-free operation. To the extent permitted by law, implied warranties are excluded.
Liability
Our aggregate liability is limited to the fees you paid in the 12 months before the claim, and we are not liable for indirect or consequential loss. Nothing limits liability that cannot be limited by law.
Suspension and termination
We may suspend or end access for material breach, non-payment, security or fraud risk, or repeated or serious policy violations. On termination you may request an export of your content within 30 days, after which it is deleted.
Governing law
Dutch law applies; disputes go to the competent court in Amsterdam, without affecting mandatory consumer rights.
Contact
Sparks Visual (eenmanszaak, owner Helene Peters) · KvK 75892499 · Vestigingsnr. 000043738583
Veerstraat 28-2, 1075 SV Amsterdam, the Netherlands · helene@sparksvisual.com · +31 (0)6 57558437